Vehicles are available to drivers over the age of 21 with clean driving records (no major moving violations, DUI convictions, or similar infractions). Unfortunately, we cannot rent any vehicles to drivers under the age of 21.
All renters must be physically present at the start of the rental. Unfortunately we do not allow 3rd parties to pick up vehicles and our employees must physically hand the keys over to the person who will be driving.
You may choose to pick-up/return your vehicle to our office or have it delivered directly to your home, office, hotel, airport, or other location. We provide storage of your vehicle at our locations at no charge. Door-to-door delivery is available for a small additional fee depending on the distance traveled.
Please note: All pick-up & delivery arrangements must be confirmed at least 24 hours in advance in order to guarantee on-time service. Any changes to pick-up or delivery times/locations with less than 24 hours notice may incur an additional transportation fee.
(In other words: we will do our absolute best to get you the vehicle when and where you want it, however if you change your mind after we’ve scheduled our guys, we may charge you for it).
When you make a reservation, we will charge your credit card immediately for the full cost of the rental.
Because we have a limited supply of vehicles to offer, we pack the schedule very tightly. We offer a 24-hour grace period after you make your reservation to make changes or cancel (unless the rental is within 7 days), after which there will be a cancellation fee of 50% of the total rental cost or $500 (whichever is greater).
If you cancel or reschedule less than 7 days before your rental (or are a no-show at the time of rental), you will be charged a cancellation fee of 100% of the total rental cost.